Refund policy

At The Nostalgia Coin™, customer satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The item must be returned in its original packaging.
  • Proof of purchase or order confirmation may be required.

To start a return, please contact our support team before sending any items back.

Refunds

Once your return is received and inspected, we will notify you regarding the status of your refund.

If approved, your refund will be processed back to your original payment method within 5–10 business days.

Please note that your financial institution may require additional processing time before the funds appear in your account.

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the product and packaging

We will work quickly to resolve the issue through a replacement or refund when applicable.

Non-Returnable Items

For hygiene, safety, or promotional reasons, certain items may not be eligible for return once opened or used.

Order Changes & Cancellations

Orders may be modified or canceled within 12 hours of purchase.

Once an order has entered processing or has shipped, cancellations may no longer be possible.

Shipping Costs

Original shipping charges are non-refundable.

Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.

Lost Packages

If your package is lost in transit, please contact us and we will work with the shipping carrier to help locate the shipment.

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact our support team through our Contact Us page.

Thank you for choosing The Nostalgia Coin™.

Last Updated: May 2026